Privacy Policy

We Are

P.S. Motors (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Information That We Collect

P.S. Motors processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect is: -

We collect information in the below ways: -

P.S. Motors takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below: -

Your Rights

You have the right to access any personal information that Motordepot Ltd. processes about you and to request information about: -

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

At P.S. Motors, we will not subject your data to any automated profiling or decision making. It is however likely that where we share your information with a company for obtaining finance on a vehicle, that they will perform credit checks that could involve some automated decision making. Where this is the case the companies will do this on the grounds that they have a legal or contractual obligation to do so.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. P.S. Motors uses third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to P.S. Motors, however as some of this information is required for the purposes fulfilling legal and/ or contractual obligations we will not be able to offer some/ all of our services without it.

How Long We Keep Your Data

P.S. Motors only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. We are also required to keep details of any complaints received for a period of 3 years, or 5 years where the complaint relates to financial services. If you contact us in relation to a general enquiry we will also keep a record of this for a period of 90 days, unless you consent to marketing. Customer records relating to marketing are retained for a period of 12 months, this is then renewed on an annual basis.

For customers who have purchased additional services, such as warranty or servicing, we retain these records for a period of 6 years plus the balance of the original financial year.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging a Complaint

P.S. Motors only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint.

P.S. Motors
contact@psmotors.co.uk

Consent

P.S. Motors take your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Notice. We may capture your consent in person or electronically. In some instances, failure to provide consent can restrict our ability to offer you our full range of services.

Cookie Notice

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services.